One of the major challenges for modern organizations is the management of individual and collective knowledge, which is at the root of specific practices designed to optimize knowledge acquisition, maintenance and application. There are, however, still a disproportionately low number of studies focused on the structure and nature of knowledge.
This book tackles the subject of daily knowledge: the knowledge related to everyday tasks. How does this knowledge present itself in the mind? How do we acquire and preserve it?
To answer these questions, the authors explore a number of techniques which help to keep track of information produced in collaborative activity and extract knowledge by aggregating these traces.
1. Daily Knowledge, Nada Matta.
2. Traceability, Nada Matta and Fatima Berriche.
3. Traceability and Structuring of Decision-making, Nada Matta and Guillaume Ducellier.
4. Classifications and Aggregation of Traces, Xinghang Dai, Nada Matta and Guillaume Ducellier.
5. Example of Traceability and Classifications of Decision-making, Xinghang Dai, Nada Matta, Guillaume Ducellier, Tatiana Reyes.
6. Communication, CMC and E-mail: A Brief Survey, Hassan Atifi.
7. Traceability of Communications in Software Design, François Rauscher, Hassan Atifi and Nada Matta.
8. Traceability of Actions in Crisis Management, Mohamed Sediri, Nada Matta and Sophie Loriette.
9. Traceability in Problem-solving Processes, Elisabeth Kuntz, Eric Reubrez, Laurent Geneste, Juan Camilo Romero, Valentina Llamas and Aymeric De Valroger.
Nada Matta is Professor at the University of Technology of Troyes in France. Her work focuses on techniques in knowledge engineering and management, in particular how to handle cooperative activities. She has been head of “Scientific group of supervision, and security of complex systems” for 5 years, head of the department of “Human, Environment and ICT” for 1 year, and head of department of “Information Systems and Telecom” for 2 years.
Hassan Atifi is Associate Professor in Communication Studies at the University of Technology of Troyes in France. His research interests include Ethnography of Computer-Mediated Communication, Cultural Variation in CMC, Technology and Emerging Media and Communication and Knowledge Engineering.
Guillaume Ducellier is a Researcher and Teacher at the University of Technology of Troyes in France. He is responsible for the training of Engineers in Mechanical Systems and performs his research within the Laboratoire de Systèmes Mécaniques et d'Ingénierie Simultanée (LASMIS).
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