Aude Seurrat, UPEC and Créteil Inspé, France.
ISBN : 9781789452112
Publication Date : February 2025
Hardcover 256 pp
165.00 USD
Co-publisher
This book explores the various forms of knowledge selection and mediation concerning communication in organizations, particularly focusing on professional communication training courses. The work is based on a corpus study of training catalogues, an interview survey of trainers, as well as ethnographic observations of professional communication training courses.
Mediation and Hierarchy of Knowledge on Communication analyzes how the pursuit of certainty contributes to favoring certain types of ‘learned’ knowledge over others. This analysis reveals that the theoretical frameworks employed in vocational training for communicators predominantly rely on experimental reasoning and explanatory models, drawing upon insights from psychosocial experiments, neuroscience and management science.
This quest for certainty has positioned the life sciences as the benchmark for scientific validity, resulting in a form of biologization of communication that this book aims to deconstruct.
1. The Promises of Communication Training Programs.
2. Mastery Over Communication: Professionalization and the Injunction to Efficacy.
3. Procedures and Standards for "Communicating Properly".
4. Exemplification, Modeling and Memorization of Instrumented Bodies of Knowledge in Communication.
5. Communication in the Face of Evaluation: Efficacy and Extension of the Managerial Model.
Aude Seurrat is a university professor in Information and Communication Sciences at UPEC and teaches at the Créteil Inspé, Paris, France. As co-director of the Céditec laboratory, her research focuses on knowledge mediation and media and digital literacy.
