Resilience in healthcare organizations is a complex issue, involving all stakeholders in the healthcare field. It is a highly topical issue, even more so in the wake of the recent health crisis.
This book explores the impact of collective intelligence on the resilience of these organizations, and the role played by innovation. Health organizations comprise the structures and systems involved in treating patients, as well as healthcare professionals with medical, social or medico-social expertise, along with institutional and administrative players in the field.
Innovation, Collective Intelligence and Resiliency in Healthcare Organizations alternates between theoretical readings and illustrative case studies. Their diversity is the result of their contributors: university researchers, institutional players from healthcare authorities, practicing caregivers in hospital structures or healthcare coordination support systems, and managers of healthcare structures and systems.
Part 1. Organizational Resilience in the Healthcare Field.
1. Resilience in Healthcare Organizations: Bibliometric Analysis, Olena Yuriivna Chyhgryn and Liliia Mykolaivna Khomenko.
2. Response to Exceptional Health Situations at the Meso-Level: CPTSs in the Covid-19 Crisis, Sylvain Gautier.
3. Dynamic Capabilities and Resilience of a Health Organization: The Case of an EHPAD-Medicalized Retirement Home, Benoît Nautre.
4. The Health Pathway: A Resilient Model for Transforming the Governance of Health Authorities? Laëtitia Borel.
Part 2. Collective Intelligence and the Resilience of Healthcare Organizations.
5. Co-creation, Co-production and Collective Intelligence in Digitized Healthcare Policies, Jan Mattijs and Vincent Mabillard
6. The Patient Educator: A Profession, A Political Mandate or A Social Mandate? Fatima Yatim.
7. The Emergence of an Innovative and Resilient Organization of Healthcare Actors: The Alliance Santé de Seine-et-Marne, Béatrice Pipitone and Hélène Marie.
8. The Alliance Manager: A Key Actor in Healthcare Coordination Systems, Laurent Cenard.
Part 3. Innovation and Resilience of Healthcare Organizations.
9. Social Innovation Through Design in Hospitals: Challenges and Proposals for Conditions of Success, Jihane Sebai and Bérangère L. Szostak.
10. Article 51: Innovative Experiments to Help the French Healthcare System? Cécile Dezest, Isabelle Franchisteguy-Couloume, and Emmanuelle Cargnello-Charles.
11. Innovation and Training for Healthcare Professionals: Impact on the Structural Resilience of Organizations, Marianne Sarazin.
12. Analysis of Two Innovative Working Methods at the Ile-de-France RHA, Sophie Bataille, Élise Blery, Charlotte Roudier-Daval, and Michel Marty.
Aline Courie-Lemeur is a senior lecturer and research director in management sciences at the LAREQUOI Laboratory and ISM-IAE at the Université Versailles Saint-Quentin-en-Yvelines, France. Her research focuses on the strategic management of inter-organizational collaborations.